Cookie Policy
Last updated: 20 April 2026
This Cookie Policy explains how PharmProfessionals Education & Training Specialists Ltd ("PPets", "we", "us") uses cookies and similar technologies when you visit our website and use the PPets Pharmacy Counter Training Simulation.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you use it. Similar technologies include local storage and session storage, which work in a comparable way.
2. Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the Service to function. You cannot opt out of these as the Service will not work without them.
| Cookie/Storage | Purpose | Duration |
|---|---|---|
| Firebase Auth tokens | Keeps you signed in to your account | Session / up to 1 year |
| ppets_tier | Stores your subscription status (free/pro) for the app to load correctly | Persistent (local storage) |
| pharmacy_player | Stores your progress, XP, level, badges, and streak data | Persistent (local storage) |
| ppets_spaced_* | Stores spaced repetition quiz scheduling data | Persistent (local storage) |
Functional Cookies
These cookies remember your preferences and choices to provide a better experience.
| Cookie/Storage | Purpose | Duration |
|---|---|---|
| eleven_labs_key | Stores your ElevenLabs API key if you enable premium voice | Persistent (local storage) |
| ppets_settings | Stores app preferences such as sound and display settings | Persistent (local storage) |
Analytics Cookies
If enabled, these help us understand how visitors use the site so we can improve it. These cookies collect anonymous, aggregated data.
| Cookie | Purpose | Provider | Duration |
|---|---|---|---|
| _ga, _ga_* | Distinguish unique visitors, track page views | Google Analytics | 2 years |
| _gid | Distinguish unique visitors (24h) | Google Analytics | 24 hours |
Analytics cookies are only set if you consent via our cookie banner. You can withdraw consent at any time by clearing your cookies or clicking the cookie preferences link in our footer.
3. Third-Party Cookies
We use the following third-party services that may set their own cookies:
- Firebase (Google): Authentication and hosting infrastructure
- Stripe: If you visit our payment pages, Stripe may set cookies for fraud prevention
- Google Analytics: Only if you consent to analytics cookies
We do not use any advertising or social media tracking cookies.
4. How to Control Cookies
You can control cookies in several ways:
- Cookie banner: When you first visit our site, you can choose to accept or decline non-essential cookies.
- Browser settings: Most browsers allow you to block or delete cookies. See your browser's help section for instructions.
- Local storage: You can clear local storage via your browser's developer tools (usually under Application > Local Storage).
Please note that blocking strictly necessary cookies will prevent the Service from functioning correctly. You may not be able to stay signed in or retain your progress.
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal reasons. The "last updated" date at the top shows the latest revision.
6. Contact
If you have questions about our use of cookies, please contact us at ddicker@ppets.co.uk.