Interactive simulation that lets counter staff practise real customer conversations, build confidence with OTC recommendations, and learn to spot red flags — all in a safe environment.
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Practical pharmacy training, ready when your team is.
Practise OTC consultations — coughs, colds, hay fever, skin, pain. Spot red flags, recommend products, learn to refer. 64 scenarios, 38 learning topics.
Counselling on inhalers, anticoagulants, cytotoxics, steroids, mental health medicines and devices. 27 scenarios across 12 categories — try the Inhalers track free.
From day-one induction to ongoing CPD, our simulation covers the full range of pharmacy counter skills.
AI-powered customers with unique personalities respond naturally to your staff's questions. Each scenario feels like a real counter interaction.
Scenarios are scored on information gathering, decision making, product knowledge, and counselling — reinforcing best practice at every step.
Dedicated scenarios teach staff when to refer to the pharmacist — from suspected meningitis to medication overuse headaches.
38 topic pages covering symptoms, treatments, consultation skills, and referral criteria. Each with quiz questions and spaced repetition for long-term retention.
Individual progress dashboards, branded PDF reports, and achievement badges. Evidence of competency for GPhC inspections.
XP levels, daily challenges, speed rounds, streaks, and 20 achievement badges keep staff motivated and coming back to practise.
Your staff can be training within minutes. No installation needed — it works in any browser.
Pick from 64 scenarios across OTC, sensitive conversations, seasonal conditions, and red flag symptoms.
Use the WWHAM framework to ask the right questions. The AI customer responds realistically based on your approach.
Choose the right product, provide counselling advice, or recognise when to refer to the pharmacist.
Get detailed feedback comparing your approach to the ideal conversation, with key learning points and clinical guidelines.
Start free. Upgrade when you're ready. Cancel any time.
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For pharmacy teams & chains
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Start with 3 free scenarios. No credit card required. Your team could be training in under two minutes.